Cookie Policy

Cookie policy – Creative CX Limited

Creative CX Limited (“Creative CX”, “we”, “us” or “our”) value your privacy and fully appreciate and respect the importance of complying with our data protection obligations under applicable law. This Cookie Policy applies to your use of our website: (the “Website”).

The Website uses cookies and similar technologies in order to distinguish you from other users. By using cookies, we are able to provide you with a more customised experience and to improve the Website by better understanding how you use it.

Your acceptance of this Cookie Policy is deemed to occur when you press the “Accept” button on our Cookie prompt when you first access the Website, or when you otherwise use our Website after adjusting your cookie preferences. If you press “Accept” or otherwise continue to use our Website, you agree to our use of your information as described in this Cookie Policy and in accordance with the particular privacy settings you selected.

What are cookies?
Cookies are small data files of information that a website or mobile application transfers to your hard drive or mobile device to store and sometimes track information about you.

Cookies are normally used to make websites or mobile applications work, or work more efficiently, as well as to provide information to the owners of the website or mobile application.

Types of cookies
Cookies may be set by the website or app you are using (called “first-party cookies”) or by a third party, such as those who provide analytics on the website or app (“third-party cookies”).

Our cookies include cookies that are strictly necessary, functionality cookies, targeting cookies and cookies related to analytics/performance. These cookies are further explained below:

  • Strictly necessary cookies: These cookies are required for the operation of our Website.
  • Analytical or performance cookies: This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting/advertising cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies we set
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Domain Type Description Duration
fs_uid Analytics This cookie is set by the provider Fullstory. This cookie is used for session tracking. 1 year
_ga Analytics The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 2 years
_gid Analytics Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that is collected include the number of visitors, their source, and the pages they visit anonymously. 1 day
_gat_UA-103811539-1 Analytics This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 1 minute
__hstc Analytics This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 1 year 24 days
hubspotutk Analytics This cookie is used by HubSpot to keep track of the visitors to the website. This cookie is passed to Hubspot on form submission and used when deduplicating contacts. 1 year 24 days
__hssc Functional HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. 30 minutes
uncode_privacy[consent_types] Necessary This cookie is set by Uncode WordPress theme and is used to manage privacy settings on the website. 1 year
cookielawinfo-checkbox-necessary Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Necessary” category. 1 hour
cookielawinfo-checkbox-non-necessary Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Non-necessary” category. 1 hour
__hssrc Necessary This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.

Changing your cookie settings
Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the ‘Help’ option in your internet browser for more details.

Can I withdraw my consent?
If you wish to withdraw your consent to the use of certain cookies (with the exception of necessary cookies), you are able to do this at any time. You can do this by using your internet browser settings (as linked to above).

Changes to this Cookie Policy
We may alter this Cookie Policy at any time. If we do so, and we (at our sole discretion) deem the changes to be material, then where appropriate these changes will be notified to you when you next log into the Website. By continuing to use the Website after any changes go into effect, you agree to be bound by the revised policy.